Telemarketing

One of the most frequently used but still the least appreciated job processes of the decisive majority of the companies striving to obtain new customers is telemarketing and its segment: cold-calls.

We may agree to a certain extent. The method by which many companies train and send the typical career starters, trainees or panic employees for obtaining customers does not necessarily mean likeable daily job. Unfortunately the result presents itself accordingly.

The typical problem is the telemarketing assistant soullessly gabbles the thoroughly memorized product features, and immediately wants to sell the product. The call receiver cannot often say a word. The telemarketinger pays zero attention to his communication partner except asking what postal address to send the certain product.

In these circumstances it is not a surprise there is general antipathy around this job. Both from the person who does it and from whom receives such a call.

Unfortunately special thanks to the first cold-calls at the beginning of the 90’s which phased in the bad example, this job is harder and harder to be done due to the numerous rejections. These jobs are mostly used as career spring-boards in order to obtain job experience. In this job is the highest fluctuation. However, solution does exist.

We offer you full-range, your-company customized Telemarketing solutions:

  • How to organize the optimized and extremely efficient telemarketing customized to your company
  • How to achieve that your employees should be motivated and like telemarketing job
  • How to reduce fluctuation and the time loss – finding and preparing the proper employees – caused by personnel change
  • How to make more and more cold-calls which are followed by successful sales transaction

Do not forget: The marketing consulting company is not the same of an average enterprise and of the highest business result realizing company. Do not entrust your own and your company’s future to whoever.

Starksil Consulting Group – Acta Non Verba